Betting should be entertainment. It stops being entertainment the moment it becomes a way to make money, to recover a loss, or to avoid thinking about something else. This page explains how to keep it in the first category, what tools your account has, and where to get help.
Any one of these is worth taking seriously:
If you recognise yourself here, contact your agent and ask for limits or a suspension. That conversation costs you nothing and there is no penalty for asking.
Your account carries controls your agent can set for you, on request or on their own judgement:
To use any of these, contact your agent. They can apply them immediately. We would rather lose the action than keep a customer who is not enjoying it.
You must be 18 or older to hold an account. Accounts found to belong to anyone under 18 are closed and wagers are void.
Keep your login private. If other people use your device, use a passcode on it, and do not save your password in a shared browser.
If betting has stopped being a choice, these services are free, confidential and independent of us.
United States
Canada — ConnexOntario, 1-866-531-2600, 24/7.
United Kingdom — GamCare, 0808 8020 133, 24/7. BeGambleAware.org
Ireland — Problem Gambling Ireland, problemgambling.ie
Australia — Gambling Help Online, 1800 858 858, 24/7.
If you are in crisis or thinking about harming yourself, contact your local emergency number. In the US and Canada you can call or text 988.
If you want out, tell your agent you want your account closed or suspended and for how long. We will apply it. We will not send you promotions during a self-exclusion, and we will not treat a request to come back as a formality — if you ask for a long exclusion, expect us to hold you to it.
You can also exclude yourself from gambling more broadly through your state or national self-exclusion programme, which covers operators beyond us.